Some customers would rather pay ahead than be billed behind. A prepaid account lets them top up a wallet balance, and their invoices draw from it automatically as they fall due. For schools, ISPs and utilities, it removes the monthly chase entirely.
How prepaid works in OrdaBill
- You enable prepaid for a customer.
- The customer tops up through their portal — M-Pesa, card or bank transfer.
- When an invoice is due, the balance is applied first.
- The customer sees their remaining balance at all times.
Why customers like it
- No surprise bills — they pay when convenient, not when the invoice arrives.
- Budgeting — parents can top up on payday rather than on the school's due date.
- Transparency — the portal shows every top-up and every draw-down.
Why businesses like it
- Cash in advance — the float sits with you, not with the customer's intentions.
- Fewer failed invoices — the balance settles them automatically.
- Less debt chasing — customers on prepaid rarely need reminders at all.
Prepaid + payment goals
Prepaid balances pair naturally with payment goals: a parent tops up a wallet, and contributions to the school-fee goal draw from it automatically. You get scheduled progress without making the customer think about it.
Enable it for a customer in a few clicks — see the setup guide.