Every Kenyan ISP knows the drill: the month ends, invoices go out, and then the chasing begins. Calls, WhatsApp messages, disconnections, reconnections. It eats your support time and it makes revenue lumpy.
OrdaBill exists to make that loop automatic. Here is the exact setup Kenyan ISPs use to collect recurring payments on time.
1. Create one subscription per package
Set up a subscription for each customer with their package name, monthly amount and billing day. OrdaBill then generates the invoice automatically on the schedule — no more creating each bill by hand at month-end.
2. Let the reminder sequence do the asking
OrdaBill sends reminders before the due date and after it, on a schedule you control. Customers get a polite nudge with a payment link, not a phone call from your desk. Most pay on the first or second reminder.
3. Offer M-Pesa and card payment links
Every invoice carries a payment link backed by Paystack, so customers can pay with M-Pesa, card or bank transfer in under a minute. Payment confirmations arrive in OrdaBill automatically — no manual reconciliation against your till.
4. Set a clear late-fee policy
Configure a late fee percentage in your settings and say so on the invoice. When customers know the fee is automatic, the due date becomes real. Read more in our guide to late fees and reminders.
5. Track everything from one dashboard
The tenant dashboard shows who has paid, who hasn't, and your month-to-date collections. Reports can be exported for your accountant, and every payment is recorded against its invoice.
Why ISPs stay
- Fewer missed payments — reminders go out even when you're busy.
- Less admin — invoices generate themselves.
- Faster collection — M-Pesa links mean customers pay the moment they read the reminder.
See the whole flow in how to invoice and get paid faster, or jump straight to the setup guide.